CA Privacy Policy

California-Compliant Privacy Policy

Privacy Policy Last Updated: July 1, 2025

Sofanya LLC (“Sofanya,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose personal data when you visit our website, purchase our products, or otherwise engage with us online.

This policy complies with applicable privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and applies to all users of our services.

🔍 1. Information We Collect We collect the following categories of personal information:

• Identifiers: Name, email address, phone number, mailing and billing addresses, IP address
• Payment Information: Credit/debit card details, billing contact
• Device & Browsing Data: IP address, browser type, cookies, device IDs (via analytics tools)
• Commercial Information: Purchase history and product preferences

We collect this information when you:

• Purchase products from our site
• Subscribe to our newsletter
• Participate in promotional campaigns or surveys
• Visit or interact with our website (via cookies/pixels)

2. Cookies & Tracking Technologies We use cookies and similar technologies (like Meta Pixel and Google Analytics) to:

• Analyze website performance and user behavior
• Deliver personalized content and ads
• Improve site experience and functionality

You can adjust your cookie preferences via your browser settings. Some cookies are essential to site functionality and cannot be disabled.

3. How We Use Your Information We use personal information to:

• Process and fulfill orders
• Communicate with you (e.g., order updates, newsletters)
• Provide customer support
• Conduct marketing and promotional campaigns
• Improve website performance and product offerings

4. Sharing of Information We do not sell or share your personal information with third parties for monetary gain.

We may share your information with:

• Service providers (e.g., payment processors like Shopify Payments, email platforms like Klaviyo)
• Analytics and advertising platforms (e.g., Google Analytics, Meta)
• Shipping partners to deliver your order

These third parties are contractually required to protect your data and use it only for the services we request.

5. Data Retention & Security We retain your information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce our agreements

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Your Privacy Rights (California Residents) Under California law, residents may have the right to:

• Request disclosure of the personal information we collect
• Request correction or deletion of personal data
• Opt out of certain uses of sensitive personal information

Currently, we do not offer account dashboards or automated systems to process these requests, but you may contact us directly using the information below.

We do not sell personal information, and we do not knowingly collect information from minors under the age of 16.

7. International Users While Sofanya is based in the United States, we welcome global visitors. By using our website, you consent to your information being processed and stored in the United States, where privacy laws may differ from those in your country.

8. Contact Us For questions about this Privacy Policy or to make a privacy-related request, please contact us at:

Sofanya LLC connect@sofanyabeauty.com

9. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we’ll update the “Last Updated” date at the top. We encourage you to review this policy periodically.